Your Privacy Rights
Personal Information Collected by Cambridge LLP / landlordlitigation.ca
For the purposes of this Policy, “personal information” is any information that identifies you, or by which your identity could be deduced. It includes: your name, home contact information, telephone number, email address, facsimile number, billing and account information, information relevant to a client’s legal matters and other information incidental to the provision of legal advice and services of our firm. Personal information may include personal information about directors, officers, and employees of a client or other party, witnesses, beneficiaries, family members, experts, investigators, decision-makers, adverse parties, other counsel, mediatorsand arbitrators, and information about shareholders, investors, potential investors or buyers, business partners, targets, competitors or customers of clients.
How Cambridge LLP / landlordlitigation.ca Collects Your Information
Wherever possible, we collect your personal information directly from you at the start of a retainer and throughout the course of our representation of you, both verbally or by written correspondence, including in person, by emails and telephone inquiries.
Sometimes we may obtain information about you from other sources, for example:
- your insurance company, your financial institute, or your employer;
- a government agency or registry;
- your accountant, or other professional business adviser;
- other law firms, agents or consultants retained by you in the past where these parties have information relevant to the matter in which we are acting for you.
Purpose For Which Your Information Is Collected
Cambridge LLP / landlordlitigation.ca collects, uses, and discloses personal information in order to provide our clients with professional legal services. In particular, we collect, use and disclose personal information for the following purposes:
- in order to provide you with legal services, fulfil legal duties and avoid conflicts of interest;
- client identification and verification;
- administrative management, to invoice you for legal services, administer accounts, collect and process payments, evaluate credit standing, fulfill contractual obligations and audit our business operations;
- for mailings such as newsletters and announcements relating to our firm;
- to establish and manage client relationships;
- to contact and communicate with clients and other individuals for the purpose of conducting market research, and evaluating client service and satisfaction;
- to meet legal requirements such as complying with court orders and subpoenas;
- to provide information to representatives and advisors to help us comply with legal, accounting or security requirements;
- to develop and manage Cambridge LLP’s / landlordlitigation.ca’s business and operations;
- to consider the admission of individuals or employees as members of the firm; and
- for any other purpose for which we have your consent or otherwise permitted by law.
We will not collect personal information indiscriminately and we will not provide your personal information to any third party to allow them to market their products or services.
Disclosure of Your Personal Information
Under certain circumstances, Cambridge LLP / landlordlitigation.ca may disclose your personal information:
- when we are required or authorized by law to do so, for example, if a court issues a subpoena;
- when you have consented to the disclosure;
- when the legal services we are providing to you requires us to give your information to third parties (such as expert witnesses) your consent will be implied, unless you tell us otherwise;
- where it is necessary to establish or collect fees;
- to regulatory (including self-regulatory) or governmental authorities, for example, disclosure of personal information reasonably requested or required by governing bodies of the legal profession in the course of its oversight of our practice;
- if we retain other law firms on your behalf; and
- to a person who in our reasonable opinion is providing or seeking information as your agent.
Retention and Security
Your personal information is stored in secured locations and on servers controlled by Cambridge LLP / landlordlitigation.ca located at our offices or at the offices of our service providers in Canada. Cambridge LLP / landlordlitigation.ca has implemented reasonable physical, organizational and security measures to safeguard the personal information in our custody or control. These include safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We operate secure data networks protected by firewall and password protected systems. We will retain your personal information only as long as needed by us to provide our services and as necessary to comply with legal, accounting or regulatory requirements, including regulatory requirements imposed by the Law Society of Ontario. In some circumstances, personal information may be stored in an off-site storage facility until we determine it is no longer required.
It is important that your personal information be accurate and up-to-date. During the course of our retainer, we ask that you provide us with any changes to your personal information, and contact your lawyer to update the personal information we maintain in our client files.
Access to Your Personal Information
You may request to view your personal information by writing to the Chief Privacy Officer, whose address and email are provided below. Please note that under certain circumstances, you may not be permitted access, for example where solicitor-client privilege or litigation privilege applies, or where the disclosure of your records would cause security, legal or confidentiality concerns.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Analytics & Cookies
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
We use the Facebook Pixel from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”)) on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
You can object to the collection of your data by Facebook Pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
Ruzbeh Hosseini, Chief Privacy Officer,
Cambridge LLP / landlordlitigation.ca
333 Adelaide Street West
Canada M5V 1R5
T: 416.477.7007 / F: 289.812.7385